Privacy policy

Last updated 10 November 2026

Siguto helps fans meet creators at live events and collect verified digital autographs. This policy explains what we collect, why, and the choices you have.

What we collect

• Account details: your email address (or the Apple or Google account you sign in with), name, username, profile photo, banner and bio.
• Location, only for check-in: when you tap “I’m going” on an event, your phone watches that venue’s area so you can be checked in automatically when you arrive. This uses your phone’s built-in region monitoring. We don’t track your routes or keep a location history. We receive your location only at the moment you check in, and store that point and its distance from the venue as proof of attendance.
• Activity: events you join and attend, creators you follow, autographs you collect, and the posts, comments and likes you make.
• Messages: messages you send to creators you follow, and to other fans once they accept your message request.
• Creators: the category, social profile link and description in your application, the signatures you save for signing, and the events you host.
• Safety: reports you make and people you block.
• Device: a notification token so we can send you reminders and messages, if you allow notifications.

How we use it

To run your account, check you in, issue your autographs, show you events and posts from creators you follow, deliver messages and notifications, verify creators, review reports and keep Siguto safe. We don’t sell your personal data or use it for advertising.

Who can see it

• Your name, username, photo, banner and bio, and your posts and comments, are visible to other Siguto users.
• Messages are seen only by the people in that chat. If a message is reported, our team may review it.
• Hosts and their organisers can see who is going to and has checked in to their events.
• Anyone with an autograph’s link or QR code can see that autograph, including the username it’s dedicated to.

Service providers

We use Google Firebase (accounts, database hosted in London, UK, and Firebase Cloud Messaging for push notifications) and Cloudflare (our server and photo storage). They process data on our behalf under their own security and privacy commitments.

Your choices

• You can turn off location or notifications at any time in your phone’s Settings. Check-in then happens when you open the app at the venue.
• You can edit your profile, delete your posts and comments, and block or report anyone in the app.
• You can delete your account in the app (Profile → Settings → Delete account). This permanently removes your profile, photos, posts, follows, autographs and saved signatures, and cancels events you host. Hosts’ attendance records and the other person’s side of your chats keep a “Deleted user” placeholder.

Children

Siguto isn’t intended for children under 13, and we don’t knowingly collect their data.

Contact

Questions or requests: support@siguto.com. If you’re in the UK or EU you also have the right to complain to your data protection authority (in the UK, the ICO).